PatriotStoreDirect Automotive Tires
If you are experiencing phone service issues when trying to contact the PatriotStoreDirect call center, please submit a tire order form to VCSEmailOrders@va.gov
Place your tire order by calling
1-800-664-8258
7am-5pm CT (M-F)
OR download
this form and email to
VCSEmailOrders@va.gov
Ordering tires is easy...1. Select your Service Center and Tire
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Choosing the Correct TireContact one of our approved local Firestone or Goodyear service centers to choose the correct tire size, product code or article#, and brand for your vehicle. Follow the links below to choose an approved service center that is convenient for you. |
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Contact one of our approved service centers for the right tire to meet your automotive needs. |
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2. Tire Price GuidesChoose the right tire for your vehicle to include Manufacturer and Article # for Firestone/Bridgestone or Product code for Goodyear and Tire Size (i.e. 235/55/17). |
3. Place your Order
Place your order by either calling our friendly customer service representatives or by completing an order form. Dial 1-800-664-8258 7am-5pm CT (M-F)
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Tire InstallationMounting and balancing fees are not included in the price of the tires. Tires will be installed through an approved service center for a nominal fee. Once you place your tire order, contact your preferred service center to confirm an installation date. |
FAQ's
Contact your local Firestone or Goodyear service center and they will help you choose a tire. Our customer service representative cannot recommend a tire to you.
Both the Article Number and Product Code can be obtained through the tire service centers. For approved Goodyear tire service centers click here. For approved Bridgestone/Firestone tire service centers click here.
A list of participating dealers can be found on our website. For approved Goodyear tire service centers click here. For approved Bridgestone/Firestone tire service centers click here.
The tire price on the website is for tires ONLY. Tire mounting and balancing varies by service center (usually around $100) and is paid directly to the service center.
Contact one of the approved tire service centers and get the tire information for your vehicle to include: tire size, article number for Bridgestone/Firestone or product code for Goodyear. Call PatriotStoreDirect at 1-800-664-8258 with this information and we will work with you to get the tires you need.
Our agreement with Goodyear and Bridgestone/Firestone prohibits customer self-installation due to liability issues. A list of approved service centers can be found on our website. For approved Goodyear tire service centers click here. For approved Bridgestone/Firestone tire service centers click here.
Tires require an extra level of service that cannot be provided through the ShopVCS.com site. To insure the best level of customer service, all tire transactions will be completed through PatriotStoreDirect.
The tires are usually located at the tire service center or at a local warehouse. You can usually get them installed within a day or two. Once you have purchased your tires through PatriotStoreDirect, work with your selected tire service center to confirm an installation date.
The tires come with a limited warranty that covers tire tread wear. Additional information can be obtained through your tire service dealer. Road Hazard Warranty coverage is also available for purchase.
To insure you get the right tire we ask that our customers tell us article number or product code they need each time.
